Our team contact details can be found here, and if you need to make a claim on your insurance, our dedicated claims support web-page provides the information you need
At FOCUS, we treat people as individuals and prefer not to pigeon-hole or bracket enquiries into groups.
Tell us about yourself and your needs and choose whether you would like us to talk with you directly, or contact you via email. We’d love to hear from you.
If you need help in the event of a claim – visit our Claims and Support page where you will find details of the claims helpline numbers for your insurance provider.
We’re nearly nine weeks into lockdown and the working world has changed dramatically since 23 March. The team at FOCUS continue to work from home and are available as usual to help with all your insurance needs and related questions.
However, plans are now afoot to re-open the office. Making the working environment safe for our staff is the number one priority and the office will look different once the doors re-open. ‘Sneeze guards’ will be erected on each desk and clear social distancing rules put in place to look after every one.
We’re aiming for a return on Monday 6 July – but as experience during this period has shown us, nothing is certain. We will of course keep you informed.
In the meantime, it’s business as usual and we can be contacted in the normal way.
Parking: Parking is available onsite within the retail park for up to 3 hours.